Leading During COVID-19 Crisis
COVID 19 has flipped our world upside down. Read more to learn about ways you can show your strong leadership during this difficult time.
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SOS Team
Mar 13, 20204 min
Capturing Contact Lens Sales
Capturing contact lens sales can be very intimidating to a staff that is not set up for success. Check out this blog for some tips and tools
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SOS Team
Mar 6, 20203 min
Taking Back Control of the Staff Meeting: Planning and Execution
Are you struggling trying to plan and take control of your staff meetings. We have some helpful tips for your this #FocusFriday. Read more!
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SOS Team
Feb 20, 20202 min
Maintaining Team Morale!
Having Good Team Morale is important. SOS is here to help light that path towards positivity. Read more in this blog!
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SOS Team
Feb 14, 20203 min
How to handle late patients
We all have late patients in our offices. The question is how do we handle these late patients. Read more for some tips!
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SOS Team
Feb 7, 20203 min
Customer Service: Be the Solution
Customer Service is the key to success in your practice. Stand out above the rest with your excellent customer service skills. Read More!
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SOS Team
Jan 31, 20203 min
Leaders, are you an ACTIVE Listener?
Most of us are not active listeners but we have plenty of opportunities to practice this and better our skills. Read more to find out how.
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SOS Team
Jan 24, 20203 min
Inspire Your Idle Staff: Cross Training
Ask yourself this, Is my staff cross trained in every department? Can they jump in if someone is out? Read this blog to get some answers.
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SOS Team
Jan 17, 20203 min
The Art of Prioritizing
It’s time to stop the clutter of sticky notes on your desk. Read our Create the Solution Blog to learn a few ways you can get organized!
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SOS Team
Jan 10, 20203 min
Connecting With Millennial Patients
Connecting with millennial patients is pretty simple when we remember their world is online. Read more to learn some easy techniques.
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SOS Team
Jan 3, 20203 min
Bring 2020 into Focus
Not only is 2020 going to be a good year for optometry jokes, but it’s going to be a good year for optometry marketing and management...
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SOS Team
Sep 30, 20194 min
Retention VS Turnover
Did you know, on average, it costs $4,129 (1) to hire a new employee? Ask yourself how many employees you've lost and gained in the past...
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SOS Team
Sep 2, 20195 min
Front Desk Efficiency Tools
Julie finally has insurance through her employer. She is excited to use her brand new vision benefits for the first time. She found you...
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